Privacy Policy

At Comfort Zone Furniture, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in any way. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you use our website, make purchases, or communicate with us. The information may include:

  • Personal Identification Information: Name, email address, phone number, mailing address, and payment details.
  • Non-Personal Identification Information: Browser type, IP address, and usage data (e.g., pages visited, time spent on the site).
  • Payment Information: Credit card or other payment method details (handled securely by third-party processors).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions and fulfill orders.
  • To improve customer service and respond to inquiries more effectively.
  • To personalize your shopping experience and offer tailored product recommendations.
  • To send promotional emails, newsletters, or special offers (you can opt-out at any time).
  • To monitor and improve our website’s functionality and content.

3. Data Security

We take the security of your personal information seriously and implement industry-standard practices to protect it from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to safeguard your data during transmission.

However, while we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners and service providers to:

  • Process payments
  • Ship products
  • Send marketing communications
  • Provide customer support

These third parties are only permitted to use your data for the specific services we request, and they must comply with appropriate privacy and security standards.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize your preferences and optimize website performance. You can choose to disable cookies through your browser settings, but please note that doing so may limit some functionality on our site.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional emails or other marketing communications.
  • Request a copy of the personal data we hold about you.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. These sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Comfort Zone Furniture does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please mail or call us.